Information We Collect

When you interact with our budget preparation platform, we collect different types of information. Some you give us directly, and some we gather automatically.

Information You Provide

• Name, email address, and phone number when you create an account
• Payment information when you subscribe to our services
• Financial data you enter while preparing budgets
• Messages you send through our contact forms or support channels
• Feedback and survey responses you choose to share

Information We Collect Automatically

Like most websites, we use cookies and similar tracking technologies. Here's what we automatically gather:

• IP address and general location information
• Browser type and device information
• Pages you visit and features you use
• Time spent on different sections of our platform
• Referring websites and search terms

How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a specific purpose related to making our service better or keeping it secure.

Data Storage and Security

Your data is stored on secure servers located in Thailand. We use industry-standard encryption protocols, but let's be realistic about something: no system is completely bulletproof.

Here's what we do to protect your information:

• All data transmissions use TLS encryption
• Financial information is encrypted at rest using AES-256
• Access to personal data is restricted to authorized personnel only
• Regular security audits and penetration testing
• Automated backup systems with encryption
• Multi-factor authentication for staff accounts

We keep your personal information for as long as you maintain an active account. After account closure, we retain certain data for 7 years to comply with Thai accounting and tax regulations.

Sharing Your Information

We share your data with third parties only when necessary to operate our service. And we're selective about who we work with.

Service Providers

We work with companies that help us run FutureOrigon:

• Payment processors for handling transactions
• Cloud hosting providers for data storage
• Email service providers for communications
• Analytics tools to understand how people use our platform

These providers are bound by confidentiality agreements and can only use your data to perform services on our behalf.

Legal Requirements

Sometimes we're required by law to share information with Thai government authorities. This happens when there's a valid legal request, court order, or regulatory requirement. We review each request carefully and only provide what's legally required.

Your Rights Under Thai Law

Thailand's Personal Data Protection Act gives you specific rights. Here's what you can do:

1. Access your data — Request a copy of all personal information we hold about you
2. Correct inaccuracies — Update or fix any incorrect information in your account
3. Delete your data — Request removal of your personal information (subject to legal retention requirements)
4. Restrict processing — Limit how we use certain types of your data
5. Data portability — Receive your data in a structured, commonly used format
6. Object to processing — Stop us from processing your data for specific purposes
7. Withdraw consent — Remove permission for data processing based on consent

To exercise any of these rights, send a request to our Data Protection Officer using the contact information at the end of this policy. We'll respond within 30 days.

Cookies and Tracking

We use cookies to make our platform work properly and to understand how people use it. You can control cookie settings through your browser, though some features won't work correctly if you disable them entirely.

Types of Cookies We Use

• Essential cookies — Required for the platform to function (login sessions, security)
• Performance cookies — Help us understand which features get used most
• Functional cookies — Remember your preferences and settings

We don't use third-party advertising cookies. The tracking we do is solely for improving our own service.

International Data Transfers

Your data primarily stays in Thailand. However, some of our service providers operate servers in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place through:

• Standard contractual clauses approved by data protection authorities
• Adequacy decisions recognizing equivalent protection standards
• Specific consent for transfers when required

Children's Privacy

Our platform is designed for adults managing personal or business finances. We don't knowingly collect information from anyone under 18 years old. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a prominent notice on our platform.

The "Last updated" date at the top shows when the most recent version took effect. We recommend reviewing this policy periodically, especially before sharing new types of information with us.

Complaints and Disputes

If you're not satisfied with how we handle your personal data, you have the right to file a complaint with Thailand's Personal Data Protection Committee. Contact details:

But before taking that step, please reach out to us directly. We take privacy concerns seriously and want the chance to resolve any issues.